Informativa sui rimborsi

Last updated: {{ last_updated }}

Because every {{ shop_name }} item is made on demand specifically for you, we're unable to accept returns for reasons such as wrong size chosen or change of mind.

Damaged or Defective Items

If your item arrives damaged, defective, or with a print error, contact us at {{ email }} within 14 days of delivery with a photo of the issue, and we'll arrange a replacement or refund.

Wrong Item Received

If you received the wrong product, let us know within 14 days and we'll correct it at no cost to you.

Refunds

Approved refunds are issued to your original payment method and may take several business days to appear, depending on your bank.

This policy is a general starting point and not legal advice — please review it (or have a professional review it) before relying on it for compliance purposes.